The Hippie Goat Apothecary takes all of its customers concerns and feedback very seriously. We are dedicated to providing the absolute best customer service possible and with that we want to make our refund policy very clear for everyone!
Refunds will be given if the following criteria is met:
1.) The order you receive is different than the order you have placed.
2.) The order you receive is damaged and/or doesn't function as it should.
3.) The time it takes you to receive your product is longer than 14 days from the time you have placed your order. (Tracking information will be provided for shipments, and delivery time will be verified upon a request for a refund due to shipping time)
Currently these are the only ways we will process a refund. This is subject to change if we feel it is necessary.
Thank you for shopping The Hippie Goat Apothecary!!